Community Guidelines

Our Mission

GlowTech Digital Solutions LLC exists to help small businesses, creators, professionals, and organizations get seen in real-world spaces — affordably, intentionally, and with integrity.

To protect our partners, the venues hosting our screens, and the communities we serve, we maintain the following advertising standards. These guidelines ensure safety, clarity, fairness, and a high-quality viewing experience across the GlowNetwork.

1. Content We Welcome

GlowTech proudly supports content that uplifts the community and contributes to visibility and economic growth, including:

• Local businesses and entrepreneurs

• Restaurants, salons, barbers, gyms, nightlife

• Events, workshops, conferences

• Creatives, artists, performers

• Coaches, consultants, and service providers

• Nonprofits, community programs, and agencies

• Product-based brands

• Seasonal promotions and announcements

• Faith-based or spiritual content (non-political, non-proselytizing)

• Motivational or wellness-based messages

2. Content We Cannot Display

To protect our venues and maintain community trust, we cannot accept ads containing:

Illegal or Restricted Content

• Controlled substances (unless licensed & compliant)

• Unlicensed THC products

• Weapons sales

• Gambling promotions

• Fraudulent business opportunities

Harmful or Unsafe Messaging

• Hate speech

• Harassment

• Discrimination

• Bullying

• Adult/explicit sexual content

• Profanity or slurs

• Graphic violence

• Dangerous health claims

Political & Civic Content

• Political campaigns: attack ads, persuasive campaign messaging, or any content intended to influence voters

• Candidate endorsements

• Political fundraising

• Legislative persuasion

However, we do allow neutral, informational political content, for the purposes of civil and voting education, including:

• Candidate introductions
(name, district, office, neutral biography)

• Nonpartisan civic education
(deadlines, polling info, public events)

• Community programs hosted by elected officials

Public service announcements

Civic Education and voter empowerment resources

Polling location reminders

Nonpartisan community announcements

Public forums, debates, or informational events

All political content must remain factual, non-inflammatory, and equal-access for all candidates.

GlowTech does not endorse any individual, party, or political position.

Misleading or Low-Quality Content

•  False claims, exaggerated results, or deceptive offers

•  Poor-quality images or unreadable text

Ads containing QR codes that link to harmful or inappropriate sites

AI-generated content with distorted imagery or unreadable words

GlowTech reserves the right to decline any ad that does not align with our mission or the standards of the venue hosting the screen.

3. Technical Requirements

To ensure your ad displays clearly and professionally on our GlowScreens, please follow these specifications:

Static Image Ads

• Standard Size (Default): 1920 x 1080 px (horizontal 16:9)

• Format: PNG or JPG

• Max file size: 10 MB

• No watermarks unless they belong to your brand

Vertical designs will display with side-padding

PDF images are not recommended allowed, as they aren’t formatted for our display screens.

Alternative Format (By Request
Some GlowScreens may require a vertical layout: 1080 x 1920 px (portrait 9:16)
GlowTech may request this alternative size when a screen location uses a portrait orientation. This allows your ad to display professionally in all environments.

Video Ads

• Length: 10–20 seconds

• Format: MP4 or MOV

• Resolution: 1920 x 1080 pixels (horizontal 16:9)

• Audio: No copyrighted music unless you own the rights

• Must be clear, stable, and free of excessive flashing

All Ads Must Include

• Business/organization name

• Clear call to action

• Readable text & clean layout

• Contact info: social media/website | QR (optional but recommended)

If you’re unsure about formatting or need a redesign, GlowTech's Creative Studio can prepare a professional ad for you.

4. Copyright, Licensing & Content Responsibility

By submitting your ad, you confirm that:

You own the rights to all images, music, fonts, and materials used

You have permission from any individuals shown

• Your content does not violate copyright, trademark, or licensing laws

GlowTech is not responsible for verifying ownership of materials. If we receive a copyright complaint or discover protected content, your ad will be removed immediately without refund, and you may be asked to submit a corrected version.

5. Venue Standards

Because GlowTech partners with barbershops, salons, gyms, restaurants, lounges, community centers, and corporate spaces, each venue has specific expectations.

We may place your ad on:

• Community-tier screens

• Premium-tier screens

• High-impact lounge or nightlife screens

Screen placement is based on availability, alignment, target audience, and your selected package.

GlowTech reserves the right to determine the best placement for your ad to maximize visibility and maintain venue harmony.

6. Rotation, Scheduling & Lead Time

• All ads require a minimum 2-day processing time after payment before going live

• Rush placements may incur additional fees

• Rotations vary by package

• Ads run during posted business hours or venue-specific hours

We will notify you when your ad has been successfully added to the network.

7. Refund & Replacement Policy

Because ad slots occupy valuable screen time:

• All sales are final once your ad is approved, paid and scheduled for placement

• If your ad does not meet guidelines, we will give you one opportunity to revise

• We can assist with edits or redesigns through our Creative Studio

• No refunds are issued for early cancellations or mid-month withdrawal

Your visibility begins the moment your rotation goes live.

8. Community Uplifting

GlowTech is dedicated to offering media that encourages and uplifts the community.

We may occasionally donate screen time for:

• Local nonprofits

• Missing persons announcements

• Mental health awareness

• Wellness messages

Crisis or emergency alerts

Special community events

Civic announcements

9. Acceptance of Terms

By submitting your ad, you acknowledge that:

• You own the rights to all images, music, and materials used

• You have permission from any individuals shown

• You understand GlowTech may adjust brightness, volume, or visual clarity for display purposes

• You have reviewed and agree to these community standards

Want to Partner with GlowTech?

If your organization wants to collaborate, sponsor a screen, or host a GlowScreen in your venue, visit our Host a GlowScreen or Contact pages to complete a form.

GlowTech Digital Solutions

Email: [email protected]

Effective Date: December 24, 2025